Antivirus firm apologizes for flawed update

A computer security vendor apologized Thursday (Manila time) for a flawed update that caused its antivirus program to flag many files as infected. In a blog post, Sophos also reassured users there is no outbreak of the Shh/Updater-B virus, amid many reports that Sophos products flagged files as infected with it. "Sophos would like to reassure users that these are false positives and are not a malware outbreak, and apologizes for any inconvenience," it said. The company said it has partially resolved the issue on its cloud-based Live Protection platform. Users with Live Protection enabled can see the flagged files as being marked "clean," it said. On the other hand, it said an update, javab-jd.ide, will stop the false detections once it is downloaded and installed. "There is no cleanup for this detection, and you will see it quarantined unless you have your on-access policy set to move or delete detections if cleanup is not possible," it said. Sophos also advised users to double-check their antivirus products' cleanup policies, and make sure the "cleanup" does not "deny access" to flagged files. — LBG, GMA News