Around GMA

12-hour brownout in areas of Iloilo City set on Dec. 7, 2025
How Innovation is Transforming Healthcare
Miss Cosmo Philippines Chelsea Fernandez lights up the runway with red swimsuit

Article Inside Page

Showbiz News

GMA Network expressed concern over the continued absence of GMA channel 7 on its assigned channel on SkyCable (channel 12) in some areas.



GMA Network expressed concern over the continued absence of GMA channel 7 on its assigned channel on SkyCable (channel 12) in some areas.
 
The Network said that SkyCable's transferring of GMA to channel 99, while it is trying to resolve problems in its system, is unfair to the Kapuso Network's viewers who are used to watching GMA on channel 12 on SkyCable.
 
“The Network believes that it should be the responsibility of SkyCable to make certain that any changes it implements in the system does not in any way affect the channels for the sake of the viewing public and paying subscribers,” said Butch S. Raquel, GMA Consultant to the CEO for Corporate Communications. 
 
GMA Network filed a complaint at the National Telecommunications Commission (NTC) on February 5, 2013 and requested the NTC “to implement the necessary action against SkyCable for conducting a series of activities that have resulted in disruption.”
 
The Network reported that it “directly received an influx of complaints from televiewers” last Friday, February 1, 2013 citing the disappearance of GMA from SkyCable’s channels. This was verified with the Customer Service Representative of SkyCable, who said that they were also receiving similar complaints from their subscribers. GMA was told that SkyCable was undergoing “technical system maintenance” but was not given a thorough explanation on why GMA was affected by such maintenance activities.
 
“It was only in the late afternoon of the following day, February 2, 2013, that SkyCable made a temporary remedy by transferring GMA from Channel 12 to Channel 99. To aggravate matters further, SkyCable broadcast its advisory for such transfer only on a few channels.” According to GMA, affected cable subscribers “were irate because they missed their favourite GMA programs” due to the incident and consequent limited advisory.
 
GMA also recalled in its letter that on September 23, 2012, “a similar incident occurred when SkyCable implemented an activity in preparation for additional HD channels on their digital platform without the benefit of successful off-line pre-testing and revert option.”