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Photos of Grab Food driver Yenyen Catiloc eating on a sidewalk recently went viral. In the photos, he could be seen consuming a meal, which looks like the cancelled order from a popular Filipino fast-food chain.

Viral photos of Grab Food driver eating food from cancelled order | Photo by: natdemzon.pagkanlungan (FB)

The viral photos tugged at the heartstrings of many netizens, who pleaded for customers of online food delivery apps to consider the welfare of the riders before cancelling their orders.

Photo by: natdemzon.pagkanlungan (FB)

There have been several other viral posts in the past about food delivery riders being forced to either consume cancelled orders or sell them to passers-by.

And, Filipino netizens seem to have grown tired of seeing this kind of scenario happening repeatedly, that's why a new Facebook page called Order Hero has been created to help out food delivery riders, whose orders have been cancelled.

Photo by: Order Hero (Facebook group)

In the said Facebook group, riders of Grab Food, Foodpanda, Lalamove, and Angkas Food can post about cancelled orders that they want to be saved, then 'order heroes' who are interested to buy the cancelled orders can reply to the riders' posts.

This way, the riders will not have to worry about paying for the cancelled orders, and at the same time, order heroes get to have food delivered at their doorstep. It's definitely a win-win situation.

Photo by: Order Hero (Facebook group)

Instructions on how to post about cancelled orders

So, if you're an aspiring 'order hero' or a food delivery rider wishing to be 'saved', feel free to join the Order Hero Facebook group, and be part of a community that aims to promote good food and good customer-rider relationship.

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