MWSS to Maynilad: Compensate consumers over 'milk tea'-colored water

The Metropolitan Waterworks and Sewerage System (MWSS) has ordered Maynilad to look for ways to compensate its customers who have mud-colored water coming out of their faucets amid the service interruptions.

Interviewed on Dobol B sa News TV, MWSS chief regulator Patrick Ty said Maynilad has 15 days to answer his letter asking it to formulate ways to compensate the affected consumers.

"Pinag-aaralan ngayon ng Maynilad kung ano ang puwedeng gawin," he said.

Ty said he and Maynilad officials had already discussed the situation during a meeting.

"In-explain ko sa kanila na kailangang ayusin nila yung situation, mag-isip sila kung paano ang compensation sa publiko. Ang binabayaran pong tubig ay potable water, eh kapag marumi, bakit niyo ipapabayad sa kanila?" he said.

Ty: In-explain ko sa kanila na kailangan ayusin nila 'yung situation. Paano 'yung compensation sa publiko?

— DZBB Super Radyo (@dzbb) July 17, 2019

"Wala sa concession agreement 'yan pero nasa civil code 'yan," Ty added.

Maynilad earlier said that mud-colored water, which it said is likely caused by mineral residues in the water pipes, is not advisable for drinking and advisd the affected households to just use the water for flushing toilets.

Some affected consumers have taken to describing the dirty water as "like milk tea." —KBK, GMA News