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Maynilad tells customers: June bill to reflect actual consumption during ECQ

By TED CORDERO,GMA News

West Zone concessionaire Maynilad Water Services Inc. (Maynilad) on Thursday said its customers will be receiving a “transitional” water bill this month, which reflects actual billing and consumption for the months of March to May when the enhanced community quarantine (ECQ) was in place as well as the actual billing and consumption for June.

In a statement, Maynilad said its customers will only receive one printed water bill for the months of March to June, and the readings in this bill have already been adjusted to actual consumption.

The water distributor said it resumed actual meter reading on June 1.

Maynilad explained that the actual consumption is computed by subtracting the customer’s February 2020 meter reading from the actual meter reading in June.

This was then divided by four months to arrive at the monthly consumption from March to June, with each month billed separately based on the current tariff rate.

All bill payments made during ECQ will already be subtracted from the total amount due in the said bill, according to Maynilad.

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The company’s customers have been granted an extended grace period to settle water bills that may have accumulated during the ECQ.

Lifeline customers or those who consume 10 cubic meters per month or less have until August 31, while non-lifeline customers or those who consume more than 10 cubic meters per month have until July 31.

“Our customers can pay their accumulated bills in several installments within the extended grace period granted,” Maynilad said.

Meanwhile, in areas where ECQ is still enforced, the June water bill that customers will receive will continue to be based on their average consumption in the three months prior to ECQ.

Adjustments will just be made in succeeding bills once actual meter reading can resume in these areas, Maynilad said. — RSJ, GMA News