MWSS orders Maynilad to explain service interruptions

Published October 18, 2022 05:42 PM By TED CORDERO,GMA News

The Metropolitan Waterworks and Sewerage System Regulatory Office (MWSS-RO) has directed west-zone concessionaire Maynilad Water Services Inc. to explain the recent water supply interruptions in several areas of its franchise.

“We asked Maynilad to explain already. We sent a formal NTE (notice to explain),” MWSS-RO chief regulator Patrick Ty told GMA News Online.

Maynilad has announced that customers in several areas in Metro Manila, Cavite, and Bulacan would experience water supply interruptions

starting October 17 until October 25 “due to high demand in Bagbag Reservoir.”

Maynilad corporate communications head Jennifer Rufo said the MWSS Corporate and Regulatory Offices had been apprised of the situation and were monitoring the steps being undertaken to restore water service to their normal level.

The MWSS earlier slapped a P9.264-million fine against Maynilad for “unusual and prolonged” service interruptions from May to July 2022.

Maynilad provides water and wastewater services to residents in most parts of the City of Manila; northern and western parts of Quezon City; western parts of Makati City; and the cities of Caloocan, Pasay, Parañaque, Las Piñas, Valenzuela, Muntinlupa, Navotas, and Malabon in Metro Manila.

It also serves the towns of Kawit, Noveleta, and Rosario, as well as the cities of Bacoor and Imus, in the province of Cavite. —NB, GMA News

View on GMA News