LTFRB, LTO to use online, cashless transactions under 'new normal'

Starting June 16, 2020, transactions with the Land Transportation Franchising and Regulatory Board (LTFRB) can be done online in the National Capital Region through a new system.

The new system called Public Transport Online Processing System (PTOPS), however, excludes the publication and hearing of cases, according to the Department of Transportation (DOTr) in a press statement on Wednesday.

"In partnership with PISOPAY.COM, the PTOPS not only aims to make transactions faster and more convenient, but also aims to ensure that physical distancing will be continuously observed, as a precautionary measure to prevent the spread of COVID-19," the department said.

Aside from helping curb the spread of COVID-19, the new system also prevents opportunities for corrupt practices as there is now lessened human intervention.

From June 1-15, PTOPS will undergo pilot testing and consultation with stakeholders, the DOTr said.

The DOTr said the new system is part of the technological innovations it is pushing with the LTFRB and the Land Transportation Office (LTO) to "lessen human intervention and physical contact in agency transactions" as the country transitions to "new normal" amid the COVID-19 pandemic.

In using PTOPS, the DOTr said a user can easily create an account, select the type of transaction, and schedule an appointment online with the LTFRB.

"Kailangan na po nating masanay na ito na ang magiging normal simula ngayon. We are making our services accessible at the comfort of your homes and we have to adapt to this new reality. In this way, we lower the risk of possible virus transmission," LTFRB chairman Martin Delgra III said.

LTO

For its part, the LTO said the "new normal" procedures will also be practiced in various transactions made with the agency through the Land Transportation Management System (LTMS).

Through the system, anyone can process their transactions online with the LTO to include driver/conductor’s application for renewal of license, requests for revision of records, and requests for Certificate of No Apprehension.

For settlement of traffic violations, motorists with admitted cases may settle their violations outright by paying fines at any LTO District Office Cashier or via electronic payment channels and online banking.

Meanwhile, for contested cases, motorists can submit their position papers online through the LTMS. Notification of hearing schedule and settlement updates will then be sent through electronic mail (e-mail) and through a portal dashboard.

According to LTO Assistant Secretary Edgar C. Galvante, the LTMS is currently on pilot test at some LTO offices which are under the general community quarantine (GCQ).

"We are doing the pilot-test at 24 LTO Offices to iron-out the technical glitches, and thus ensure that everything will run smoothly. Once all are in place, the LTMS will be implemented in all LTO offices nationwide," Galvante said.

"The LTMS will limit human intervention so as to comply with the safety protocol advised by health authorities. Aside from this, I encourage everyone to be a responsible motorist so that our roads will be safer and settlements will be less. In this way, we can contribute to the faster healing process of our country," he added. --KBK, GMA News