BPI says ATM, internet and mobile banking back up

Bank of the Philippine Islands (BPI) said access to its electronic channels has been restored as of 9 p.m. on Thursday.

"We are pleased to announce that our clients may now access our electronic channels (ATMs, internet banking, and mobile banking)," it said in an advisory.

It also warned that users may have difficulty accessing the channels as people are expected to try to check their account balances.

"As we expect an initially high volume of transactions, you may experience traffic-related difficulties in accessing online and mobile channels, but we anticipate this to normalize very soon," it said.

The suspension was brought about by a glitch that showed incorrect balances displayed in client accounts on Wednesday. After suspending electronic access for a day, the bank said it had corrected the glitch.

But clients complained anew on Thursday about errors in balances still being displayed, forcing the bank to suspend electronic access again. —Jon Viktor D. Cabuenas/JST, GMA News