Built for kids, ready for emergencies
Every second counts when it comes to emergencies, and one of the most alarming situations a parent can experience is when their child suddenly falls ill or is injured. The best thing to ease that worry is a reliable and accessible emergency medical service that is designed around caring for kids.
The emergency room is no place for guesswork and doubly so when it comes to pediatric care. Rather than simply putting children into an adult emergency environment, a facility should be designed specifically around children’s needs, and this doesn’t mean merely smaller-scale versions of equipment. What defines it is a proper team, special skills, and streamlined processes that may be different from what is needed when caring for adults. Here are some factors to consider:
- Smaller bodily proportions may require smaller-sized furniture and equipment to suit children, like beds or stretchers, breathing masks and tubes, to name a few. This facilitates proper diagnostic measurement and monitoring, as well as the comfort of the patient.

- Aside from the doctor-on-call, even nurses and support staff should be knowledgeable about illnesses and injuries that are specific to children. Knowing the symptoms, effects, complications, and how these may vary from adult patients can support appropriate assessment and timely care. Having skills in using equipment, carrying out procedures, and giving the correct dosage to children is also a must.
- Being able to communicate with children clearly and effectively is a skill in itself. They might cry or panic, but it is important to explain to them what is happening, be able to answer their questions, and have them clearly answer yours. Communicating with parents objectively while being sensitive to their worried state is also essential, especially in the case of younger kids and infants who cannot express themselves.
- As much as possible, a dedicated pediatric area from adult patient wards prevents age-specific diseases and infection to spread easily with dedicated infection control in these specialized spaces.

A well-thought-out pediatric emergency department makes a difference in a child’s wellness and comfort, as well as a parent’s peace of mind. The system can turn a concerning situation into coordinated care. This is what The Medical City (TMC) continuously aims to accomplish.
With the newly launched enhancements in TMC’s Pediatric Emergency Care Unit, the need for reliable urgent medical service is met.
- TMC's FastER care system ensures that a doctor sees the patient immediately to make evaluation more accurate and timely. When the assessment of severity is precise, patient flow is better for diagnosis and treatment.
- Their commitment to a 4-hour Promise ensures a system to complete the cycle of triate, treatment, and either discharge or admission within just four hours, Quicker service means less distress.
- There are separate zones for respiratory and non-respiratory cases to control infection among patients.
- A 10-bed capacity and streamlined floor plan mean better service without obstructions.
- Its strategic location gives quick access to specialty services, especially facilities shared with the emergency unit for adults.

Brought to life through The Medical City’s leaders, namely TMC President and Group CEO Dr. Stuart Bennett, TMC Ortigas EVP & CEO Dr. Ruben G. Kasala, joined by Pasig City Mayor Vico Sotto, TMC’s Pedia ER can bring comfort to parents and guardians through the knowledge that there is a facility they can trust if their little ones run into medical emergencies.

TMC commits to a specialized pediatric emergency care unit and a child-centered environment supported by a dedicated healthcare team that makes sure every second counts in an emergency.

For inquiries and emergency care information, contact The Medical City at:
(02) 8988 1000 or (02) 8988 7000
Adult ER: ext. 2341 / 2222
Pedia ER: ext. 2335 / 2329
Website: https://www.themedicalcity.com/