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CebPac offers rebooking, refund due to non-essential travel ban


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The flight schedule of Cebu Pacific will remain unchanged in the next three days, but passengers flying for non-essential reasons may opt to rebook or seek a refund as the government announced sterner COVID-19 restrictions for the next two weeks.

In a statement released Sunday evening, Cebu Pacific said passengers who wish to postpone their flights and those traveling for non-essential reasons can manage their bookings up to two hours before their scheduled time of departure.

They may either rebook for travel at no additional cost, store the amount in a virtual wallet for two years, or seek a refund which may take up to seven months from the date of request. This can be accessed through the online and mobile platforms of the company.

"We will provide updates on flights from March 25 to April 4 in the coming days as more information becomes available," the carrier said, but noted that passengers should regularly check their flight status.

The government on Sunday announced the ban of non-essential travel into and from Metro Manila, Rizal, Bulacan, Cavite, and Laguna from Monday, March 22, until April 4, 2021.

According to the guidelines, residents of such areas will be required to stay at home during the Holy Week break for the second year in a row as the suspension of non-essential travel includes tourism. — DVM, GMA News

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