NTC asks public to report text scams

The National Telecommunications Commission (NTC) on Saturday encouraged the public to report scam text messages.

Individuals should submit their complete name, address, email, and contact number; the complained cellphone number; a screenshot of the text scam message with the sender’s mobile number; and a photo of any of their government-issued IDs to kontratextscam@ntc.gov.ph.
 
“Your personal data will be kept strictly confidential in accordance with the Data Privacy Act,” the NTC said in a statement.
 
The commission said they may also upload it to the NTC’s website by filling out the text scam complaint form. 

The NTC said a text message coming from an unknown mobile number that contains a job offer, promises cash and discounts, and may contain a clickable web link is considered a “text scam message.”

It advised the public to ignore this message by not replying to it or clicking the web link, if any.
 
“Once reported to the NTC, immediately block the number and delete the text scam message,” it said.
 
The public may call the NTC’s Consumer Hotline numbers +632 8920 4464, +632 8926 7722, and +632 8921 3251 for additional queries or clarifications.
 
The NTC said its consumer hotline numbers will be entertained from 8 a.m. to 5 p.m., Monday to Friday. — VBL, GMA News