PHLPost warns vs. scam messages using fake delivery notices 

The Philippine Postal Corporation (PHLPost) has issued a public warning against fraudulent messages circulating online that misuse its name and logo, as well as those of other delivery services, to scam unsuspecting individuals.

According to PHLPost, these deceptive messages are designed to trick recipients into clicking malicious links by claiming that a parcel could not be delivered due to an incorrect address. 

Victims are then asked to update their address details and pay a fee of P17.05 via a fake website that is not affiliated with PHLPost.

Postmaster General Luis Carlos emphasized that PHLPost does not send text messages, emails, or online notices requesting payment or address updates for undelivered parcels. He strongly urged the public to disregard such messages and to avoid clicking any links or providing personal or financial information.

“These scammers pretend to be a legitimate company or individual sending SMS, online messages, calls, or more. We warn the public not to respond to any messages or specific instructions and not to click any link that may eventually harm their confidential data,” Carlos said.

The agency noted that scammers often use fear tactics, including threats, to pressure recipients into responding or complying with fraudulent requests.

PHLPost clarified that it does not issue threats or send alarming messages through text, email, or other online platforms. 

Individuals who receive such messages are advised not to respond, click links, or call any numbers included in suspicious communications.

To verify the legitimacy of parcel deliveries, the public is encouraged to contact PHLPost directly through its customer service hotline at (02) 8288-7678, email phlpostcares@phlpost.gov.ph, or visit www.phlpost.gov.ph for official information. —Sherylin Untalan/LDF, GMA Integrated News