SSS launches online facial verification for pensioners’ confirmation

The Social Security System (SSS) has launched an online facial verification portal to allow pensioners to comply with the Annual Confirmation of Pensioners (ACOP) requirement without having to visit SSS branches.

In a statement on Wednesday, the state-run firm said it uses biometric liveness checks to confirm a pensioner’s identity through its website, making compliance with the ACOP more convenient.

“This makes compliance easier, faster, and more secure, ensuring uninterrupted pension payments,” said SSS president and chief executive officer Robert Joseph De Claro.

The online facial confirmation feature is available to pensioners registered in the National ID System (PhilSys), including:

• Retirement pensioners aged 80 and above 
• Retirement pensioners living abroad, and
• Survivorship (death) pensioners.

PhilSys-registered pensioners may visit https://www.sss.gov.ph/acop-thru-facial-authentication or the SSS homepage at https://www.sss.gov.ph/ and access a dedicated ACOP icon.

The website seamlessly guides pensioners through the facial scan and biometric validation process using any camera-enabled devices through the Philippine Statistics Authority’s national ID eVerify system.

De Claro said the verification process takes less than a minute and immediately updates SSS records while confirming that a live person is present, preventing fraudulent activity.

Pensioners without camera-enabled gadgets may seek assistance at SSS branches through E-Centers, or opt for traditional ACOP options such as in-person visits or scheduled video appointments. — JMA, GMA Integrated News