Thomson Reuters Manila wins shared services excellence award

Thomson Reuters Manila recently won the “Shared Services Excellence of the Year" Award at the International Information and Communications Technology (ICT) Awards Philippines 2011. Thomson Reuters Manila cited its outstanding achievement as a key operations center providing high-value services to the 52-000 strong Thomson Reuters global network. Sponsored by the Canadian Chamber of Commerce of the Philippines and Business Processing Association of the Philippines, the annual International ICT Awards recognizes excellence of companies and individuals in the shared services and business process outsourcing (BPO) industry in the Philippines. Thomson Reuters Manila is the fastest growing operations center within Thomson Reuters, the world's leading source of intelligent information for businesses and professionals. With a global presence spanning over 100 countries, Thomson Reuters combines industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, healthcare and science and media markets, powered by the world's most trusted news organization. Senior Site Officer Raoul Teh said, “This award reflects industry recognition of Thomson Reuters successful operations in Manila. Our growth and strong presence here is a showcase of the best that the Philippines can achieve given a highly-skilled workforce, a strong cultural aspiration to be the best, cost-effective operations, and a continually maturing ICT industry." “Thomson Reuters has entrusted the care and service of valued customers – the organization’s lifeblood – to Manila. The work we do in Manila is truly critical to the success of the whole Thomson Reuters organization," said Peter Buenaseda, Head of Human Resources. “We are also a source of high quality talent. We have seen our employees take on important roles in other Thomson Reuters centers in New York, London, Sydney, Singapore, and Hong Kong—providing specialist skills built from years of experience in Manila." Teh added that in 2011, Thomson Reuters will continue to expand its footprint in Manila, building capabilities in sustained support of both global talent-pool requirements, and the local information, communication and telecommunications industry. (Press Release)