Globe Telecom asks NTC to sanction supposed text spammer

To strengthen a campaign against text spamming, Globe Telecom Inc. filed on Wednesday its second complaint before the National Telecommunications Commission (NTC) against a company involved in sending unsolicited promo text messages to the telco's mobile customers. 

 

In an e-mailed statement, Globe noted similar complaints will be filed in the following days against companies caught doing marketing activities through text spamming.

 

Central for Global Best Practices (CGBP), a company that offers various training seminar courses, was the respondent in the latest case filed by Globe. 

 

It is the second company against which Globe filed a complaint before the NTC. The first one being Caritas Health Shield Inc., a health insurance provider.

 

In a phone interview, Anna T. Andaya, CGBP program leader, said they haven't been informed of the matter yet and that they will immediately forward the concern to CGBP president and founder Henry B. Aquende.

 

In a separate e-mail message, Aquende said CGBP will issue a statement within 48 hours after all details have been gathered.

 

Globe specifically asked regulator NTC to make CGBP pay appropriate fines and penalties for sending annoying text messages to Globe subscribers. Globe also asked NTC to permanently bar CGBP, its agents and employees from sending spam texts to Globe customers. Pending the resolution of a case, a cease and desist order should be issued against CGBP, Globe said.

 

Globe General Counsel Froilan Castelo said the complaint against CGBP should serve as a warning to other companies whose agents send irritating spam messages to subscribers.

 

 “Globe Telecom will not tolerate the use of our network for activities that serve as a nuisance to our subscribers especially if they are unsolicited and unwanted,” he said.

 

The telco has received numerous complaints from customers after receiving spam messages from  CGBP, which compelled Globe to raise the issue before the NTC.  

 

Castelo emphasized the public clamor against spam messages has become a matter of public interest requiring the regulatory body to use all of its powers to discipline offenders. – VS, GMA News