PHLPost, BoC rationalize processing of parcels, mail

The clearing of parcels and mail matters is expected to go faster and simpler after the Philippine Postal Corp. (PHLPost) and the Bureau of Customs (BoC) signed a memorandum of agreement rationalizing joint operations and customs processes between them.

"The streamlined method will speed up the system with a centralized design in collecting duties and taxes so that items get released faster," PHLPost postmaster general and CEO Josie dela Cruz said in a statement.

Under the agreement, the PHLPost and BoC shall "centralize examination and assessment of customs duties for all parcels and mail matters at the Central Mail Exchange Center (CMEC) for those that arrived by air and at the Surface Mail Exchange Department (SMED)for those conveyed by sea."

It also states that customs clearance time should be 24 hours from arrival at CMEC or SMED for time-sensitive mail; 48 hours for registered mail and small packets; and 72 hours for air parcels and surface mail except for those tagged for further examination.

A help desk will be set up by PHLPost to contact addresses of mail matters for tax dues based on BoC's assessment before delivery at the claimant's house.

"It is important for the public to understand that all mail and parcels may be subject to customs examination, duties, taxes and other fees," BoC commissioner John Sevilla said.

BoC designates PHLPost as its authorized collecting agent and will close down all other custom facilities and operations in other post offices and distribution center in the country, according to the statement.

Both agencies will adopt a system for screening, sorting and inspection of all letters, parcels and express mail items, including procedures for items subject to further examination.

The BoC will ensure 24/7 manning of customs examination and assessment at the CMEC and SMED.

The improvements are expected to "attuned the handling of mail matters" with current market demands and standard requirements of the Universal Postal Union and the World Customs Organization, according to the statement.

"It also augurs well for the country's compliance with Association of Souteast Asian Nations integration incorporating borderless trade and economies," it read. — Kathryn Mae P. Tubadeza/BM, GMA News