Cebu Pacific taps CuroTek for GetGo rewards contact center

Budget carrier Cebu Pacific has tapped Curo Teknika Inc. (CuroTek) to provide contact center service for the airline’s lifestyle rewards program GetGo.

Information technology services and contact center firm CuroTek CuroTek will help with the rewards program when passengers book their flights through voice, email, chat, and social media.

“Contact center is a very critical component of GetGo’s digital transformation in terms of redefining customer experience,” said CuroTek President Nerisse Ramos. —Jon Viktor Cabuenas/VDS, GMA News