BPO firm ePerformax says 9-month profit up 34.5%

Call center operator ePerformax International Inc., which is seeking to list in the Philippine Stock Exchange, reported on Thursday that its net income for the first nine months of the year grew 34.5 percent to P174.54 million. The company said the growth in its bottomline was supported by a 25 percent increase in service fees from P958.58 million to P1.12 billion against an all time low of 17 percent increase in cost of service to P889.66 million from P757.72 million. This resulted to a 50-percent improvement in gross profits reaching P300.82 million. ePerformax president Theresa Hartsaw attributed the strong showings of the company with the efficiency in operations which has improved in the last three years. “The company has directed a significant amount of focus to improving its service that contributed greatly to the exemplary growth which eventually improved operations" Hartsaw said. ePerformax recently applied for an initial public offering to raise funds for its planned expansion by establishing new facilities and call centers. The company expects to raise as much a P4 billion from the issue set for the first quarter of 2008. BDO Capital & Investment Corp. has been tapped as issue manager and lead underwriter. ePerformax’s call center in Manila has over 1,800 agents providing customer service, technical support, quality assessment call monitoring and data collection and verification for six major US companies. - GMANews.TV