Cebu Pacific cancels domestic flights to and from Manila due to NCR quarantine

Cebu Pacific said Friday it will cancel all domestic flights to and from Manila from March 15 to April 14, 2020.

The cancellation of flights is in line with the government's directive for a community quarantine over Metro Manila to contain the spread of the coronavirus disease (COVID-19).

Cebu Pacific, however, said it will continue to operate flights from Manila to Bangkok, Brunei, Singapore, Jakarta, Bali, Kuala Lumpur, Kota Kinabalu, Taipei, Narita, Osaka, Nagoya, Ho Chi Minh, Hanoi, Dubai, and Sydney.

Domestic flights from Clark to Cebu and Caticlan as well as from Cebu to Cagayan de Oro, Bacolod, Butuan, Dumagueta, Siargao, Iloilo, Ozamiz, Tacloban, Zamboanga; and Zamboanga to Tawi-Tawi will also continue to operate.

Passengers on cancelled flights can choose to avail of the following:

• Travel ahead of original schedule on flights until March 14, 2020, free of charge (subject to space availability) 
•  Rebook the flight, with change fees and fare difference waived
•   Store the full value of the ticket in a Travel Fund. This is valid for 180 days and can be used to book any Cebu Pacific flight within the next 12 months
• Get a full refund. The refund will be according to the mode of payment. If paid in cash, refund must be claimed at designated Cebu Pacific ticket offices. If payment was made through debit or credit card, please allow two billing cycles for refund to be credited into the account

“To avail any of these options, use the ‘Manage Booking’ portal in the Cebu Pacific website,” Cebu Pacific said.

“We will continue to review our operations and provide updates on our flight schedules should there be any changes. We thank our passengers for their patience and understanding,” the airline said. —LDF, GMA News