The Department of Labor and Employment on Tuesday activated a hotline to answer questions on the government's policies on contracting and subcontracting. DOLE Secretary Rosalinda Baldoz said the DOLE’s Bureau of Labor Relations will man the phone lines to answer queries on Department Order 18-A. “I am pleased to announce that workers, employers, and the general public may now call telephone nos. (632) 527-357-85; 527-2551; and 527-2535 if they have questions, or wish to be clarified about the provisions of D.O. 18-A, or wish to report their experiences on how we at the DOLE are implementing the order," she said. She added those with questions may also reach the DOLE through email at od_blrdole@yahoo.com.ph. DOLE regional offices are ready to entertain and answer inquiries through telephone and email, she said. The DOLE regional offices’ access hotlines and e-mail addresses are as follows:
DOLE-National Capital Region, 400-62-42 or 400-39-18; dolencr_planning@yahoo.com or dolence2008@yahoo.com DOLE-Cordillera Administrative Region, (074) 442-2447; 442-0824; e-mail dolecar88@pldtdsl.net or dole-car@pldtdsl.net DOLE-Region 1, (072) 700-2520; dolero1@digitelone.com; DOLE-Region 2, (078) 844-1364, 844-1383, 844-5516; ad_services_ro2@yahoo.com DOLE-Region 3, (045) 455-1613; dolero3@gmail.com; DOLE-Region 4-A, (049) 545-7360; dole4imsd@yahoo.com DOLE-Region 4-B, (043) 288-1485; doleregion4b@pacific.net.ph DOLE-Region 5, (052) 820-4806; (052) 480-5831; dolero5@yahoo.com DOLE-Region 6, (033) 320-8026; (033) 509-0400; doleregion6@yahoo.com.ph DOLE-Region 7, (032) 253-0638; dolero7@cvis.net.ph DOLE-Region 8, (053) 325 6292; dolero8@mail.evis.net.ph DOLE-Region 9, (062) 991-2673; 993-1754; DOLE I-Text: 0917-7244338; dole_region_9@yahoo.com, dole9zam@pldtdsl.net DOLE-Region 10, (088) 857-2218; dole10@websprinter.net DOLE-Region 11, (082) 227-8772; 226-2481; 227-3157; dole11davao@yahoo.com DOLE-Region 12, (083) 228-4920; dolexii@cotabato.mozcom.com DOLE-CARAGA, (085) 342-9503; 342-9606; dolexiii@sky.net.
“The establishment of these telephone and e-mail access will ensure that workers and employers, as well as the general public, get the correct and relevant information about D.O. 18-A,” Baldoz said. She added that the DOLE Call Center under the Labor Communications Office is already receiving queries about the order. It will complement the Bureau of Labor Relatons (BLR) and regional hotlines, she added. The DOLE call center is accessible at 908-2917 from fixed-line phones for free; or text (SMS) 2910. On Nov. 14 last year, Baldoz issued D.O. 18-A, the Rules Implementing Articles 106 to 109 of the Labor Code. Since the order took effect last December 5, DOLE regional offices have been doing round-table tripartite discussions and dialogue and conducting advocacy campaigns on the salient provisions of D.O. 18-A. This year, Baldoz has ordered a vigorous implementation of the order, initially by cleansing the DOLE's database of subcontractors as called for in the regional action plans on D.O. 18-A. Rebecca Chato, DOLE undersecretary for labor relations, said more than 200,000 workers and 2,624 subcontractors are covered by department order. The DOLE’s Statistical Performance Reporting System showed that in 2011, job service contractors/subcontractors accounted for a total 245,271 workers placed in jobs in the country’s 16 regions. BLR officer-in-charge Atty. Romeo Montefalco, Jr. reported three BLR personnel manning the hotlines are ready to answer callers' questions and feedback on D.O. 18-A "anytime, even on lunch break, during any regular workday from Mondays to Fridays.” "We are also coordinating with the DOLE’s regional offices on the regional hotlines they have activated to respond to and assist clients pertinent to the order," he said.
— LBG, GMA News 
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