DPWH boosts transparency with web-based document tracking system

Contractors, suppliers and other people who have transactions with the Department of Public Works and Highways can now track their documents online instead of having to personally follow up their cases.

This was after the DPWH set up the online tracking of business-related documents to better comply with the Anti-Red Tape Act (ARTA).

"We are now implementing a “no personal” follow-up policy in the Department. It is one of our ways to curb corruption in the DPWH," DPWH Secretary Rogelio Singson said.

He added that with the new system, tracing documents would "no longer be a burden as it allows aptly responding to queries and prompt those offices and personnel involved into action, even identifying the cause of delay.”

Dubbed the online Document Tracking System (DoTS), the new system involves a web-based portal that can reply to queries regarding business-related documents processing.

Stakeholders need just log on to www.dpwh.gov.ph/dots, click on “Search Here,” and enter "pertinent information including the DoTS Transaction Code," the DPWH said in a statement.

The DPWH also said the system allows stakeholders to check the status of their documents processing "from just about anywhere, anytime, anyplace and any device," and without being constrained by the office hours between 8 a.m. and 5 p.m.

Status

The DPWH said DoTS will provide the latest status of the transaction including the "routing, current processing stage, date and time received and sent by the processing offices, and target dates of completion on each process."

"Additionally, it will be more time and cost-efficient to monitor the processing, since instead traveling to DPWH offices, they can now check their works progress in their own respective offices," it said.

Meanwhile, DoTS will be expanded up to the district engineering offices by the second half of 2014. — Joel Locsin /LBG, GMA News