SSS to file cases against fixers, urges members not to share login details

State-run insurer Social Security System (SSS) on Thursday warned members against sharing their login credentials, following recorded cases of fraudulent activity from such information.

According to SSS president and chief executive officer Michael Regino, the agency received several complaints from SSS members that their online accounts fell victim to scams.

“We have asked our stakeholders not to share their usernames, passwords, and other login details on their My.SSS accounts to unauthorized individuals,” he said in an emailed statement.

“Giving your username and password to another person is like sharing your ATM pin. Anyone with this information could use your My.SSS account to avail of monetary benefits without your authorization,” he added.

The agency also distanced itself, saying it cannot be held accountable for fraudulent transactions should members get involved with a fixer which is prohibited under the Ease of Doing Business and Efficient Government Service Delivery Act and the Social Security Act.

“We are determined to file charges against them who are taking advantage of our members and employers,” Regino said.

He noted a case where a member appealed for assistance to access his online account, but the person turned out to be a fixer and a scammer who drew a salary loan from the account without the holder’s knowledge.

“We do not recognize these unofficial online groups, even those found on Facebook. We consider them illegal and they cannot facilitate SSS transactions on behalf of our members,” he said.

The SSS reiterated that online transactions and services by its online portals are free of charge, except when a member requests for a replacement of the Unified Multi-Purpose ID Card or the UMID.

The agency is mandated to provide social justice and provide protection to members and their families against the hazards of disability, sickness, maternity, old age, death, and other contingencies resulting in loss of income or financial burden.—AOL, GMA News