Kinasuhan ang dating pinuno ng isang tech company sa Amerika dahil sa mapagkunwaring paggamit ng artificial intelligence (AI) app sa kaniyang kompanya pero nabistong mga call center agent pala sa Pilipinas ang gamit niya bilang “AI.”
Nagkamal umano si Albert Saniger, dating chief executive officer ng e-commerce firm na Nate, Inc. (o Nate), ng mahigit $40 milyon matapos na paulit-ulit na sabihing gumagamit ito ang Nate ng sariling AI technology upang awtomatikong tapusin ang mga online purchase ng kanilang mga kostumer, ayon sa US Attorney’s Office ng Southern District of New York.
Pero binigyan-diin ng federal court na hindi epektibo ang sinasabing AI ng Nate.
“As Saniger knew, at the time nate was claiming to use AI to automate online purchases, the app’s actual automation rate was effectively zero percent. Saniger concealed that reality from investors and most nate employees: he told employees to keep nate’s automation rate secret; he restricted access to nate’s ‘automation rate dashboard,’ which displayed automation metrics; and he provided false explanations for his secrecy, such as the automation data was a ‘trade secret,’” nakasaad sa kaso.
“In truth, nate relied heavily on teams of human workers—primarily located overseas—to manually process transactions in secret, mimicking what users believed was being done by automation. Saniger used hundreds of contractors, or “purchasing assistants,” in a call center located in the Philippines to manually complete purchases occurring over the nate app,” dagdag nito.
Ayon pa sa tagausig, gumawa rin si Saniger ng mga bot, ginamit ang mga ito kasabay ng mga mano-manong manggagawa upang tapusin ang mga transaksyon.
Sinabi ni Matthew Podolsky, acting US Attorney ng Southern District of New York, na patuloy nilang hahabulin ang mga nanloloko ng mga investor.
“As alleged, Albert Saniger misled investors by exploiting the promise and allure of AI technology to build a false narrative about innovation that never existed. This type of deception not only victimizes innocent investors, it diverts capital from legitimate startups, makes investors skeptical of real breakthroughs, and ultimately impedes the progress of AI development,” saad niya sa isang pahayag.
“This Office and our partners at the FBI will continue to pursue those who seek to harm investors by touting false innovation,” dagdag niya.
Kinastigo rin ng Federal Bureau of Investigation (FBI) ang mga ginawa ni Saniger.
“Saniger allegedly abused the integrity associated with his former position as the CEO to perpetuate a scheme filled with smoke and mirrors. The FBI will continue to investigate any business owner who withholds material information to encourage additional investments,” ayon kay FBI Assistant Director in Charge Christopher Raia sa isang pahayag. — mula sa ulat ni Vince Angelo Ferreras/FRJ, GMA Integrated News
